RAG for healthcare, grounded & audited
Let staff and clinicians query guidelines, protocols and records in plain language — with cited answers, access control and audit logging built for healthcare's bar.
What this means for your organisation
Healthcare runs on documents: clinical guidelines, formularies, protocols, payer policies and patient records. Finding the right answer fast is hard, and getting it wrong is dangerous. Generic search returns links; staff need grounded answers they can verify.
A healthcare RAG system answers questions directly from your approved sources, cites the exact guideline or section, and abstains when the answer is not there. Crucially, it never invents clinical content — it retrieves and grounds, and a human stays responsible for the decision.
We build with a HIPAA-aware posture: PHI minimisation, per-role access control, encryption and full audit logging of every query. The result is faster, safer information access without exposing protected data or trusting a model to free-associate.
What we build
Guideline search
Plain-language answers from clinical guidelines and protocols with exact citations.
Grounded responses
Every answer cites its source section and abstains when the content is not in your library.
Role-based access
Clinicians, billing and admin retrieve only the documents their role permits.
PHI minimisation
Designed to avoid unnecessary PHI exposure, with redaction where appropriate.
Audit logging
Every query and source returned is logged for a defensible, traceable record.
Freshness pipeline
Re-indexing so updated guidelines and policies are reflected immediately.
Implementation details
| Capability Parameter | System Specification |
|---|---|
| Compliance posture | HIPAA-aware: PHI minimisation, access control, audit logs, vendor BAAs |
| Sources | Clinical guidelines, protocols, formularies, payer policies, records (FHIR) |
| Grounding | Source-cited answers with abstention; no autonomous clinical judgement |
| Hosting | Compliant cloud regions, encryption in transit and at rest |
| Engagement | Compliance scoping, then a single-source production pilot |
| Typical budget | ₹30L–₹50L / $30k–$60k, compliance-dependent |